Order Processing Time, Shipping Rates & General Shipping Policy
Order Processing Time
Orders received Monday through Friday will usually process and leave our location within 1 to 3 business days(non-personalized items) - excluding Saturday and Sunday and most holidays - provided the items are in stock. Many orders even ship the same business day, but this is not guaranteed.
Personalized and custom items take longer to ship. Please visit the item page to check their respective processing times. PLEASE NOTE: any order in which personalization is selected, there will be a minimum processing time of 1-2 weeks, regardless if it is noted on the item page or not. Please take this into consideration for your gift giving needs.Some orders with a combination of personalized and non-personalized items, may be held for the entire order to ship together once personalization is complete. You will be notified with a status update if this is the case.
Selecting 2nd Day Air will not speed up the processing time unless noted on the item's page.
PLEASE NOTE THAT DELIVERY TIME OF PACKAGE DEPENDS ON THE METHOD OF DELIVERY YOU CHOOSE. ORDER PROCESSING TIME DOES NOT INCLUDE THE TIME IT TAKES FOR THE DESIGNATED CARRIER TO DELIVER THE PACKAGE.
There may be a slight delay in order shipment during peak holiday seasons.
Inventory changes regularly. We try to update inventory every 24 hours. On rare occasion an item will run out before we have a chance to update the website. We will attempt to contact you via e-mail or by phone in the event any item in your order is out of stock, will be placed on backorder, or is no longer available.
Shipping Rates
For a limited time we are offering FREE GROUND SHIPPING ON ORDERS OVER $75!
Priority Mail/Ground Shipping:(Delivered within 3-7 business days AFTER package leaves our location.)
Up to $49.00..............$7.95 flat rate
Up to $75.00..............$8.95 flat rate
$75.01 and up.......FREE GROUND SHIPPING
Depending on the weight of the package, some orders are shipped via USPS Priority Mail, or via UPS/FEDEX Ground Shipping, at our discretion. Shipping rates apply to per order shipped to one address.
To qualify for the free shipping offer, the order sub-total (before shipping and taxes if they apply) must be over $75 after all discounts, promotions or coupons are applied. If we receive an order in which the sub-total after discounts/coupon code does not meet the minimum $75.01 to qualify, the standard shipping fee will be applied to the order.
Free shipping offer does not apply to oversized items that include a delivery surcharge.
Second day air: (Delivery within 2 business days NOT INCLUDING the day it leaves our location.)
Charges calculated at checkout. To view shipping charges before submitting your order, simply enter the shipping address on the order form. Then, select the second day air option and click on the update button located next to the drop down box. Occasionally during order processing we find a package is determined to be oversized by UPS and will require additional shipping fees. We will contact you by phone or by e-mail for authorization if this is the case.
Priority Mail Shipping AK, HI, PR, VI, APO and FPO Only:
Tracking Not Available. Not guaranteed.
$10.95 flat rate (FREE SHIPPING NOT AVAILABLE TO THESE TERRITORIES)